Dear Parkside Animal Hospital friends,

These are stressful times for all, and the last thing you need is to worry about your pet’s health while we navigate through the current health threat of COVID-19. That’s why at this time, we will continue to be open during normal business hours and will continue to honor all appointments.

In The Room Appointments

in the room appointment section to say : Beginning Monday June 22, we are now welcoming clients into the hospital for in room appointments. Clients must wear a mask in the hospital and there is a limit of 1 client per exam room. Clients will have the option to continue curbside service.

Drop off appointments, surgery check-in and check-out, grooming, tech appointments, food and medication pickup will remain curbside for now.

Now offering curbside service.
In an effort to keep everyone – you, your pet, and our staff – safe and healthy, we will be providing curbside service to our clients, for both pets with appointments and also for picking up supplies like food and medication. Please call us upon your arrival, and we will send a team member to retrieve your pet from your car and bring your pet inside and/or to bring you your items for purchase.

For scheduled while-you-wait appointments, we will call you on your cell phone to discuss your pet’s recent history and the veterinarian’s findings while you wait in the comfort of your car. Please make sure your pet is safely restrained with a leash and/or crate for dogs and a carrier for cats.

If you prefer not to wait, you may also drop your pet off with us. A doctor will examine your pet and we’ll contact you when your pet is ready to go home. To use this option, please call ahead for availability.

Curbside and drop-off services are being offered to limit your public exposure and still maintain your pet’s veterinary care. Think of them as VIP valet service for your pet!

IMPORTANT:
If you’re feeling under the weather yourself, we ask you to please take very special precautions, for the safety of our staff, our clients, our patients – and for your own health, as well.

If you are feeling at all unwell or may have been exposed to someone with COVID-19, please either:

  • Arrange for someone else to bring your pet in, or
  • If your pet is scheduled for a wellness visit and isn’t sick, please call us to reschedule your appointment. You won’t be penalized for canceling an appointment due to illness or possible exposure.

We have always had extensive daily cleaning protocols that keep our facilities clean and sanitary. In addition to our regular cleaning we have also added additional disinfecting protocols for extra protection, per the CDC’s recommendations.

Thank you very much for working with us while we find ways to continue caring for our patients while keeping everyone healthy and safe. Please call us as we would be happy to answer any questions!

For additional information on COVID-19 for pet owners, we recommend this article:
Veterinary Partner COVID-19 FAQ for Pet Owners

If you have any questions or concerns please call us at 817-281-1111.

Sincerely,

Your friends at Parkside Animal Hospital

Tarrant County Health and Safety Policy

The virus that causes COVI D-19 can be spread to others by infected persons who have few or no symptoms.

Because of the hidden nature of this threat, it is the policy of this business to require the following:

  1. FACE COVERING REQUIRED IN ORDER TO ENTER AND REMAIN ON PREMISES. All persons over the age of ten (10), including employees, customers, visitors, invitees and contractors (“Patrons”), who enter this business must wear a face covering over their nose and mouth, such as a homemade mask, scarf, bandana, or handkerchief.
    • The requirement of a face covering does not apply if covering the nose and mouth poses a significant mental or physical health risk to the individual.
    • The requirement of a face covering also does not apply when an individual is consuming a food or beverage or receiving a service where the wearing of a mask would impair the performance of the service.
  2. SOCIAL DISTANCING PROTOCOLS. Even with the use of appropriate face coverings, individuals should maintain six feet of social distancing whenever possible.
    • Employees should not work within six (6) feet of one another, except to the extent necessary to provide services.
    • Patrons should maintain six (6) feet of separation from other individuals outside their household, to the extent feasible when inside the business premises.
    • Patrons of the business queuing or waiting inside or on the premises of the business must maintain six (6) feet of separation from other individuals outside their household.
  3. VIOLATIONS. Patrons who do not wear a face covering will be asked to leave the premises and will not be provided goods or services until the face covering requirements are followed.
  4. NOTICE AND SIGNAGE. Notice of this Health and Safety Policy will be posted in a conspicuous location of the business.

Important links for COVID-19 information

COVID-19 Protocol for Parkside Animal Hospital

American Veterinary Medical Association

Center for Disease Control

World Health Organization

Texas Health and Human Services